Ordering, delivery & privacy.
The practical terms behind every order. Anything not covered here, just ask us— we’d rather answer than have you guess.
Launch offer: 15% off your first order
The 15% first-order discount applies to one order per new customer, on orders placed by 31 October 2026, and is applied when we send your quote. It does not stack with volume pricing — you get whichever is the better deal. Free delivery in the GTA and Durham Region applies to orders over $150 before tax, and to your first order. The free plier offer applies to the three refill boxes while stock lasts.
Minimum order
No minimum order — order one pack or fifty.
Volume pricing
Packs are counted across your whole order, so mixing clip widths, wedges and spacers all counts toward the same tier. Volume pricing applies to individually priced items. Bundles already include their discount, so you get whichever works out better — never both.
Prices and taxes
All prices in Canadian dollars, before applicable taxes and delivery. Any applicable taxes are shown on your invoice.
Delivery and pickup
Delivery is free in the GTA and Durham Region on orders over $150 and on your first order; otherwise it's $5. Anywhere else in Ontario it's $5, and anywhere else in Canada $15, by Canada Post or courier. These flat rates cover orders up to $500; above that, shipping is quoted by volume. Pickup is free by arrangement.
| Where | Delivery | Details |
|---|---|---|
| GTA and Durham Region | $5 | Free on orders over $150 and on your first order. Delivered on our next run to your area, usually within 2 business days of payment. |
| Rest of Ontario | $5 | Shipped by Canada Post or courier. |
| Rest of Canada | $15 | Shipped by Canada Post or courier. |
Flat rates apply to orders up to $500; above that we quote shipping by volume. Pickup is always free.
Returns and exchanges
Unopened packs can be returned or exchanged within 30 days of delivery. Tell us the order details and we'll arrange pickup or a drop-off.
Payment and invoicing
Invoices are issued by Nirmaan Enterprises Ltd. and payable by e-transfer or cheque. Standing accounts available for regular crews.
Your details and privacy
We use the name, email, phone, and city you send us only to answer your enquiry and fulfil your order. Form submissions are saved to a private Google Sheet, and we use Vercel Web Analytics, which counts page visits without cookies. We don't sell your details or share them with anyone other than the service providers that run this site and our email. You can ask to see, correct, or delete your details at any time by emailing info@homerenoaid.com.
Who you’re buying from
HomeRenoAid is a registered business name of Nirmaan Enterprises Ltd. All invoices and payments are processed under Nirmaan Enterprises Ltd. Reach us at info@homerenoaid.com, Mon–Fri 7:00am–5:00pm. Email is the fastest way to reach us and the only channel we monitor.